Вакансия Routing Manager - Messaging

6 апреля 2021    26

At Mitto, we believe communication is the lifeline of humans. Our global team of mobile technology experts shares the common vision of enabling innovative and unified lines of communication that facilitate people's lives - anywhere in the world, at any time. 

With agility, speed, and reliability, we offer our customers customized solutions that support their unique business objectives. From easy-to-integrate SMS, Voice, and Chat App APIs to next-generation business messaging and end-to-end phone number management, we ensure the world's largest brands and mobile operators are ready for what's next. 

We are looking for an experienced Routing Manager - Messaging to join our Routing team and work on monitoring the quality of delivery of the SMS being sent over Mitto's system and perform the necessary actions to maintain a high quality of SMS delivery.

What you'll do:

  • Monitoring the SMS delivery over the different connections to suppliers
  • Monitoring ongoing costs and prices of products
  • Coordinating with suppliers, partners and internal staff, particularly with the Procurement and Pricing Team
  • Reacting to low quality of delivery alerts and changing the routing to maintain a high deliverability
  • Analyzing and investigating the root cause of delivery failures
  • Setting up custom routes in coordination with sales managers
  • Performing proactively quality improvement tasks and cost reduction tasks
  • Extensive data analysis as well as developing the reporting tools to share that data with management

You need to bring with you:

  • University degree in Electrical Engineering or Computer Science or the equivalent experience 
  • Fluent in written and spoken English
  • Minimum 1 year of experience in Mobile Services (SMS) or Wholesale Telecom Operations
  • Knowledge and proficiency in SS7 and SMPP protocols
  • Strong analytical skills, with a natural curiosity to acquire new knowledge
  • Strong focus on details
  • Ability to work independently
  • Communicative and ready to work closely with a team

It would be great if you have: 

  • Proficiency in excel

What we offer: 

  • A fast-paced, start-up like environment where every team member makes a direct impact on our collective success
  • Resources and leadership to help grow your skills and advance your career
  • Collaboration with talented individuals in various locations throughout the world 
  • Access to cutting-edge technology and its application across global markets with leading brands 
  • Support both in and out of the office to ensure your health, wellness and happiness so you can enjoy the full experience of life at Mitto 

Подписывайтесь на наш телеграм-канал @remotelist, чтобы всегда быть в курсе новых вакансий! Дайджесты с новыми вакансиями появляются каждые 2-3 часа.

Еженедельная рассылка топ-15 самых просматриваемых вакансий сайта. Письмо приходит каждое воскресенье.