Вакансия Routing Analyst - Mobile Intelligence

8 октября 2020    28
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At Mitto, we believe communication is the lifeline of humans. Our global team of mobile technology experts shares the common vision of enabling innovative and unified lines of communication that facilitate people’s lives - anywhere in the world, at any time. 

With agility, speed, and reliability, we offer our customers customized solutions that support their unique business objectives. From easy-to-integrate SMS, Voice, and Chat App APIs to next-generation business messaging and end-to-end phone number management, we ensure the world's largest brands and mobile operators are ready for what's next.

Mobile Intelligence is a dynamic and growing service that Mitto provides to a global client base. Our customers rely on Mitto's Mobile Intelligence to obtain accurate mobile subscriber information. We are looking for a Routing Analyst to analyse and monitor the quality of our suppliers and perform the necessary actions to maintain a high quality of service.

What you'll do:

  • Monitoring number information quality and response over the different connections to suppliers.
  • Coordinating with suppliers, partners and internal staff, particularly with the Mobile Intelligence Team.
  • Analysing and investigating the root cause of number lookup failures.
  • Proactively performing quality improvement tasks and cost reduction tasks.
  • Extensive data analysis as well as developing the reporting tools to share that data with management.
  • Addressing customers professionally to ensure the development of the relationship.
  • Supporting customers and administer account set up and maintenance.

You need to bring with you:

  • University degree
  • Fluent in written and spoken English.
  • Demonstrated knowledge and proficiency in analytics tools.
  • Strong analytical skills, with a natural curiosity to acquire new knowledge and abilities.
  • Exemplary organizational, evaluation, reporting and follow-up skills.
  • Ability to work autonomously.
  • Readiness for short to mid-term business trips abroad.

It would be great if you have:

  • Experience in Number Information Services.
  • Knowledge in mobile SMS and mobile GSM architecture
  • Experience in working in Telecommunication industry

What we offer:

  • A fast-paced, start-up like environment where every team member makes a direct impact on our collective success
  • Resources and leadership to help grow your skills and advance your career
  • Collaboration with talented individuals in various locations throughout the world
  • Access to cutting-edge technology and its application across global markets with leading brands
  • Support both in and out of the office to ensure your health, wellness and happiness so you can enjoy the full experience of life at Mitto

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