Technical Consultant (US Region)

22 августа 2018    46

What we’re looking for

In this role, you will be the technical contact for many of our potential customers in the publishing, video and enterprise SaaS sectors in the US and EU regions. You will work with our product and engineering teams to solve technical challenges and integration questions, assist the sales team in replying to requests for information and acquire broad knowledge about our product and the different integration paths - from WordPress, to our REST-y API to our most popular option, the JavaScript "Connector".

Your tasks

You’ll be responsible for:
  • Architecting effective solutions for our customers’ requests and integration hurdles.
    This can include:
    - Debugging technical issues
    - Testing the product from both a functional and technical perspective
    - Ensuring integration functions as per customers’ requirements and expectations
  • Working closely with sales team in the presales process, including:
    - Responding to requests for information
    - Assisting with presentations
    - Providing answers to technical questions.  
  • Writing clear and concise documentation about technical issues and explaining technical details to non-technical people
  • Collaborating with our Engineering and Product teams to represent customer requirements and needs

About you

  • Technical pre-sales consulting or technical sales experience
    - Understanding (and healthy skepticism) of sales processes and best practices
    - Ability to navigate the sales process within organizations ranging from small startups to large multinationals
    - Comfortable in a customer-facing position, but also enjoy direct cooperation with software engineers and engineering managers, as well as a user-oriented product team
  • Well-versed in modern software development technologies and practices
    - Solid understanding of "the modern full web stack" to be able to talk to our customers about how LaterPay works, covering topics such as:
    -- HTML and CSS
    -- Manipulating the DOM with JavaScript
    -- RESTful Web Services, HTTP requests / methods, XHR
    -- Basic PHP in WordPress & its templating, plugin ecosystem
    - Ideally, you’ve also had some exposure to:
    -- React & Redux (because that’s what we use)
    -- Version control using Git
    -- Software development in a team using CI
  • Excellent written and verbal communication skills, and fluency in English
  • Self-motivated and able to drive results without too much management
  • Highly organized, able to handle many threads at once, and keep things moving - you’ll be interacting with many different customers on any given day
  • Entrepreneurial thinking is a big bonus! Our success is your success, you strive to support the sales team and help maintain alignment with the market reality and needs

Who we are

We at LaterPay are proud to be at the forefront of the digital awakening by pushing for an Internet of choice that empowers both content providers and consumers. We are part of the solution by providing essential tools for the Internet of choice. Our mission is to make it super easy and convenient for users to access content. Providing a running tab for all digital purchases across websites, currencies and platforms, and eliminating upfront registration and payment, is just the beginning. 

How we work

LaterPay has around 50 people spread over 12+ countries in time zones from UTC-8 to UTC+2. We’re a distributed team, though we have offices in Munich (DE) and New York (US).
We care more about the things you do than your presence at a chair at a desk at 9am every day. most of us work Monday - Friday from 9ish UTC to 6ish UTC, and ideally you’ll have at least four hours of overlap with that. For this role, you will also  be working closely with merchants operating in US business hours.

Apply

If this sounds interesting, please apply and let us know what you bring to the table: https://laterpay-jobs.personio.de/job/86178

Deadline

We will be accepting applications until August 5th 2018.

Pay range

Up to €75,000 / year


Подписывайтесь на наш телеграм-канал @remotelist, чтобы всегда быть в курсе новых вакансий! Дайджесты с новыми вакансиями появляются каждые 2-3 часа.

Еженедельная рассылка топ-15 самых просматриваемых вакансий сайта. Письмо приходит каждое воскресенье.