Customer Support / Community Lead

11 октября 2019    30
Customer Support / Community Lead

About Us

Pleexy’s team goal is to help our users take control over their tasks, no matter where they are and boost their productivity by connecting their applications together (Trello, Evernote, GMail, Outlook, Monday, Todoist, Wunderlist and others). We already processed several millions of tasks for thousands of people.

Job Description

You will join our team as Technical Support / Community Lead.

Job Description:

• Assisting our customers in chat & email support
• Organizing the processes within technical support
• Managing knowledge base, providing the feedback to the product team
• (Optional) Preparing and publishing video tutorials and productivity hints on youtube, our blog, and other channels.
• This is a remote position, so you there is no need to go to the office every day.

Skills & Requirements:

• Fluent written English is a must
• Great communication skills
• Experience with productivity applications such us Todoist, Wunderlist, Trello, or others.
• Prior experience in customer support or community management would be a plus

Why work with us:

• See the impact of your work on a daily basis
• Help thousands of people to free up some of their time and be happier

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