We are Joyteractive - a leading mobile game developer and publisher specializing in the captivating world of puzzle games. Today, our team boasts 50+ rockstar professionals, and we're on the lookout for talented individuals to help us dominate the world of puzzles!

Cryptogram: Word Brain Puzzle  is our leader,  currently holding the #3 spot among all Word IOS, Android games in the US.

We're on the hunt for a skilled Helpdesk

What are you working on?

• Genres: Puzzle
• Platforms: Mobile

For which tasks (responsibilities)?

- Onboarding and offboarding processes.
- Purchase of equipment from the company and its accounting.
- Management of access to services and their accounting.
- Purchase, management of licenses and their accounting.
- Process automation (onboarding and offboarding). Watch for failures.
- We work with Jira, Confluence, Miro, Jenkins, Asana ,VPN, GitHub Google accounts (also Playstore App store), App center
- Asset and software tracking.
- Troubleshooting remotely via TeamViewer.
- Troubleshoot, repair, maintain, install and manage desktop, laptop and mobile computing devices.

What kind of professional are we looking for?

- General administration experience.
- Experience in administering a corporate Google account.
- Experience in purchasing equipment, paying for services and adaptation.
- Automation experience.

Would be a plus:
- Experience in DevOps.
- AWS services.
- OS Linux settings.