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Support Agent Full-time

Ready to dive into the gaming world and become our Support Agent? We’re seeking a sharp, English-speaking teammate for the evening shift (part-time remotely, 2/2, shift — 8 hours from 5 p.m. to 1 a.m. Kyiv time) to help our users. If you’re a problem-solving pro with a passion for gaming, let’s get closer 🎮

What are you working on?
  • Genres: Shooter
  • Platforms: Browser
Team size and structure?

100

For which tasks (responsibilities)?
  • Handling incoming user requests (email, online chat)

  • Working with user accounts in CRM

  • Online monitoring state of the site and timely response to failures

What kind of professional are we looking for?

🦸 Your superpowers

  • Your English is perfect (advanced)

  • Good spoken and written communication

  • You’re ready to resolve difficult or even conflict situations

🤘 Will be a valuable addition

  • Have experience working as support or call center operator

  • Knowledge of Spanish

  • Active CS2 player (we will give preference to candidates who are active gamers)

Overview

  • Employer: MOJAM
  • Job Title: Support Agent
  • Published: 1 month ago
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