Neskin Games is a unique team of experts in game development, creating engaging merge-3 genre games.

Our top priority is to meet the needs and desires of our users, ensuring they have an unforgettable gaming experience.

We are looking for a like-minded individual for the position of Customer Support, who will be on the same wavelength with us.

What are you working on?

• Genres: Casual
• Platforms: iOS, Android

For which tasks (responsibilities)?

• Provide exceptional customer support via email and chat.

• Assist players with in-game issues, account problems, and technical difficulties.

• Collaborate with the development team to report bugs and suggest improvements.

• Manage and update FAQs and support documentation.

• Maintain a positive and engaging relationship with the gaming community

What kind of professional are we looking for?

• Excellent communication skills in English.

• Passion for gaming and understanding of game mechanics.

• Previous experience in customer support, preferably in the gaming industry.

• Ability to multitask and handle high-pressure situations.

• Familiarity with CRM software and support tools