Management

Payment Manager Full-time

Now we’re on the hunt for a skilled individual to join our ranks and it is important for us that you love games. Also you have a knack for bringing your creative ideas to life, have an eye for detail and work effectively in a team. If you’re ready to power up our team, we want to hear from you!

For which tasks (responsibilities)?
  • Conduct analysis, evaluation, and monitoring of payment efficiency;

  • Manage relationships with key payment providers to ensure seamless transactions;

  • Support and enhance current payment flows in collaboration with internal teams, aiming to boost conversion rates and minimize user disputes;

  • Participate in reconciliations with external payment service providers and payment reporting;

  • Assist in local payment solutions market analysis;

  • Implement initiatives to reduce payment costs, optimize payment performance, and streamline cash flow;

  • Work closely with internal tech teams to ensure uninterrupted payment processing and minimize transaction errors;

  • Address escalations or issues impacting customers, and drive projects to enhance customer experience;

  • Contribute to the creation or revision of policies and system

What kind of professional are we looking for?

👨‍🚀 YOUR IN-GAME SKIN:

  • 3+ years experience as a Payment Operations Manager;

  • Expertise in global payment systems, regional regulations, and norms;

  • Insight into payment trends and markets in North America, Europe, CIS, East Asia, and LATAM;

  • Strong analytical skills with the ability to interpret financial data and derive actionable insights;

  • Proven ability to manage complex problems in e-commerce payments;

  • Knowledge of OFAC/AML, Know Your Customer, and Risk Awareness principles;

  • Ability to thrive in a fast-paced environment, managing both strategic and tactical projects while prioritizing effectively to meet business needs;

  • Experience with credit card chargebacks and risk minimization;

  • Upper Intermediate level of English.


WILL BE YOUR BOOST:

  • Familiarity with cryptocurrencies and tokens is a plus;

  • Experience with marketplaces; bonus points for experience with digital goods;

  • Background in the gaming industry;

  • Understanding of Steam operations;

  • Knowledge of CS2, CS:GO, and Dota as a significant plus.

Overview

  • Employer: Trading Space
  • Job Title: Payment Manager
  • Published: 4 months ago
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